Is your business ready to take on 2025?

Our process begins with a comprehensive consultation to understand your business needs and current IT arrangement.

 

During this stage we:

​

• Gather critical details about your specific software requirements, office locations, and operational hours.

• Review your current IT setup, including service costs, SLA agreements, and key deliverables.

• Identify areas for improvement and ensure alignment with your business goals.

​

By the end of this phase, you will have a clear overview of how System32’s tailored approach meets your unique requirements, setting a strong foundation for a seamless transition.

We develop a detailed project plan to guide your transition to System32. This plan includes:

​

• Outlining immediate tasks and responsibilities for System32, your team, and your previous provider.

• Documenting essential daily, weekly, and monthly processes that must transfer to System32.

• Identifying critical dates for system upgrades or changes.

• Coordinating communication to secure necessary logins and passwords.

• Crafting staff notifications explaining the IT provider change and how to contact System32 for support.

• Assisting in notifying your previous provider of the changeover.

​

This comprehensive plan ensures every aspect of the transition is accounted for and meticulously managed.

With the transition plan in place, we lock in a go live date and:

​

• Work closely with your team and your previous provider to execute each step.

• Address key tasks promptly and resolve any issues efficiently.

• Conduct daily end-of-day meetings during the first week to review progress and address concerns.

• Schedule follow-up meetings as required to maintain momentum.

• Establish a clear escalation path for critical issues to guarantee minimal disruption.

​

Once the transition is complete, we officially close the project, ensuring your IT systems are fully integrated and ready for ongoing support from System32.